🖐 eBay Money Back Guarantee details

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Most transactions on eBay.com.au are covered by eBay Money Back Guarantee when paid via eBay checkout. However, some exclusions apply. Please refer to the eBay Money Back Guarantee policy for full details of what's covered.


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eBay money back guarantee...absolutely infuriates me! As a seller since 1998, I have watched/experienced all of the changes implemented by eBay. We do not sell many new items, mostly antique, used auto parts and a $ back guarantee for this type of item, just doesn't seem fair.


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eBay Money Back Guarantee covers over 99% of listings on ebay.co.uk when you pay with PayPal. Some types of listings are excluded: vehicles, real estate, businesses for sale, and digitally delivered goods or service. You can find all the details on the eBay Money Back Guarantee policy page.


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eBay's Money Back Guarantee may inspire confidence in shoppers and thereby boost sales on the marketplace, but a recent article in UK Newspaper the Guardian says the way eBay enforces the policy is not always fair to sellers.


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It seems to me that people have found out that if they decide they don't want something all they have to do is say not as described or damaged.
Ebay just deducts the money from your account and gives it back to the customer.
I sell appliance parts and have found a large amount of ebay money guarantee back purchase a part install ebay money guarantee back to see if it fixes the problem.
If its not the part they need the just say not as described, defective or keep the good part and send back there old defective part.
We have listed our parts as no returns but people just say not as listed.
Ebay gives you two choices, pay for return shipping and refund the money, or THE CUSTOMER KEEPS THE PRODUCT AND REFUND THE MONEY.
One of my customers even sent me a note with the returned perfectly working time.
Thanks for returning the part Ebay gave me no choice I think the part works good I just misdiagnosed my appliance???
I payed for the return shipping on that return.
My last one contacted me two weeks after package was delievered and said part was deleivered broken.
The ribbon connecting the to control boards had been cut in two??
Ebay your money back guarantee is a scam!
You a being complicit in steeling and fraud!
Without sellers where are you profits?
Why are sellers not able to leave neg feed back?
Why are we your wiping post?
I sell car parts.
I so Feel your pain.
It is a business standard not to accept returns on car parts but, Ebay gives us no other choice.
What I found, once I started accepting returns: Most buyers are honest.
They just dont want to keep a piece that they dont need.
So if they purchase something that is wrong, they will usually open the return request as part does not fit.
Very few click the following article and still open a SNAD.
At least at this point you do not have to pay return shipping and have the option of deducting the original shipping I put in all my returns that I have the option of Withhod part or all of the original shipping.
I usually base the orginal shipping on the % of the cost of the item.
If the only ebay money guarantee back you give the buyer to return the item is a SNAD, they will abuse the system, most times.
If you give them the option to be honest and still get thier way return they will usually be honest.
I do get the rare case of a person returning an item different from what they purchased.
Propper photographing of the original item helps with this.
You can fight it with ebay, by calling, if you can show clear evidence of the fraud on the buyers part.
But this is not the norm.
Most buyers who want to return an item are not trying to scam you.
You agreed to abide by eBay policies.
Just because you don't understand how the MBG works doesn't make it a scam.
Your problem is that you don't accept returns.
Because you state you don't take returns, eBay refunds out of your funds and doesn't require the buyer to ship the item back.
By accepting returns, you won't get more of them, you'll just lose less money and earn fewer defects.
You will likely cut down on returns if you list the model s that the parts fiti n your listing.
Hello Everyone, Due to the age of the thread, it has been closed to further replies.
Please feel free to start a new thread if you wish to continue to discuss this topic.
I am a low volume private seller.
The recently happened to me for the first time, I sold a perfectly working phone, all good feedback, I chased to ask if it arrived, it did and he 'was testing it'.
If you buy a phone, you generally stick the SIM in and off you go.
But no, next day 'faulty flash', buthe's an expert, he's fixed it.
I even sent a £5 refund for his trouble the flash was OK when it left me.
He claimed faulty screen.
The screen wasn't emntioned in the first few days, I queried with him, he was very bullying, knew all the rules of ebay and suggested I didn't list any more until I knew all the rules.
He'd get his return notice from ebay when 8 days were up, at my cost, but after 8 days, he claimed he'd accept the phone as a keeper for link £20 discount.
EBAY were no where to be seen in this.
I called, they only support the buyer, they don't request evidence from the buyer, they tell me to accept the reutrn and then contact them to 'appeal' if the returned item is not as expected!
In total contradiction to UK law of private sales and second hand goods, 2015 Sale ebay money guarantee back Goods act.
EBAY IS ABOVE THE LAW!
INCREDIBLE The replied below from business sellers about accepting returns etc.
The system IS A SCAM BASED ON THE WEIGHT GIVEN TO BUYERS Yes it's become a real problem.
Ebay has created a return monster that will eat us all.
As ebay money guarantee back, most buyers won't abuse it but some have found it means free stuff for the asking, or should I say SNAD case clicking.
Yes I have been DEFRAUDED twice by EBAY, " Money back guarantee" FRAUD already!
Thanks to AMEX to compensate me for my losses both times!

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It's flawed so much more than eBay if you REALLY REALLY think about it in comparison to a few ideas leaning in favor of seller or buyer, like the scheme; "money back guarantee" (understandably not.


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eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. If this happens, you need to tell your seller within 30 days of your actual or latest estimated delivery date. The programme is designed to protect purchases that are usually sent by post – over 99% of listings on eBay.


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I logged in to E-bay.ca to buy an item. When I phoned customer service (1-866-278-1053) about 45 days money back guarantee for an item. that I


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Here’s how to get your money back. Go to My eBay. If your item hasn’t arrived or isn’t as described, go to My eBay, find the item in your purchase history, and select return or item not received within 30 days of delivery.


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Understanding Returns and eBay’s Money Back Guarantee | Guides | Auction Nudge
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Upgrade to a newer version or use a different browser.
Discussions Share best practices, tips, and insights.
Meet other eBay community members who share your passions.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
It seems to me that people have found out that if they decide they don't want something all they have to do is say not as described or damaged.
Ebay just deducts the money from your account and gives it back to the customer.
I sell appliance parts and have found a large amount of people purchase a part install it to see if it fixes the problem.
If its not the part they need the just say not as described, defective or keep the good part and send back there old defective part.
We have listed our parts as no returns but people just say not as listed.
Ebay gives you two choices, pay for return shipping and refund the money, or THE CUSTOMER KEEPS THE PRODUCT AND REFUND THE MONEY.
One of my customers even sent me a note with the returned perfectly working time.
Thanks for returning the part Ebay gave me no choice I think the part works good I ebay money guarantee back misdiagnosed my appliance???
I payed for the return shipping on that return.
My last one contacted me two weeks after package was delievered and said part was deleivered broken.
The ribbon connecting the to control boards had been ebay money back return in two??
Ebay your money back guarantee is a scam!
You a being complicit in steeling and fraud!
Without sellers where are you profits?
Why are sellers not able to leave neg feed back?
Why are we your wiping post?
I sell car parts.
I so Feel your pain.
It is a business standard not ebay money guarantee back accept returns on car parts but, Ebay gives us no other choice.
What I found, once I started accepting returns: Most buyers are honest.
They just dont want to keep a piece that they dont need.
So if they purchase something that is wrong, they will usually open the return request as part does not fit.
Very few lie and still open a SNAD.
At least at this point you do not have to pay return shipping and have the option of deducting the original shipping I put in all ebay money back return returns that I have the option of Withhod part or all of the original shipping.
I usually base the orginal shipping on the % of the cost of the item.
If the only option you give the buyer to return the item is a SNAD, they will abuse the ebay money guarantee back, most times.
I do get the rare case of a person returning an item different from what they purchased.
Propper photographing of the original item helps with this.
You can fight it with ebay, by calling, if you can show clear evidence of the https://bonus-casino-money.website/back/cash-back-bonuses.html on the buyers part.
But this is not the norm.
Most buyers who want to return an item are not trying to scam you.
You agreed to abide by eBay policies.
Just because you don't understand how the MBG works doesn't make it a scam.
Your problem is that you don't accept returns.
Because you state you don't take returns, eBay refunds out of ebay money guarantee back funds and doesn't require the buyer to ship the item back.
By accepting returns, you won't get more of them, you'll just lose less money and earn fewer defects.
You will likely cut down on returns if you list the model s that the parts fiti n your listing.
Hello Everyone, Due to the age of the thread, it has been closed to further replies.
Please feel free to start a new thread if you wish to continue to discuss this topic.
I am a low volume private seller.
The recently happened to me for the first time, I sold a perfectly working phone, all good feedback, I chased to ask if it arrived, it did and he 'was testing it'.
If you buy a phone, you generally stick the SIM in and off you go.
But no, next day 'faulty flash', buthe's an expert, he's fixed it.
I even sent a £5 refund for his trouble the flash was OK when it left me.
He claimed faulty screen.
The screen wasn't emntioned in the first few days, I queried with him, he was very bullying, knew all the rules of ebay and suggested I didn't list any more until I knew all the rules.
He'd get his return notice from ebay when 8 days were up, at my cost, but after 8 days, ebay money guarantee back claimed he'd accept the phone as a keeper for a £20 discount.
EBAY were no where to be seen in this.
I called, they only support the buyer, they don't request evidence from the buyer, they ebay money guarantee back me to accept the reutrn and then contact them to 'appeal' if the returned item is not as expected!
In total contradiction to UK law of private sales and second hand goods, 2015 Sale of Goods act.
EBAY IS ABOVE THE LAW!
INCREDIBLE The replied below from business sellers about accepting returns etc.
The system IS A SCAM BASED ON THE WEIGHT GIVEN TO BUYERS Yes it's become a real problem.
Ebay has created a return monster that will eat us all.
As stated, most buyers won't abuse it but some have found it means free stuff for the asking, or should I say SNAD case clicking.
Yes I have been DEFRAUDED twice by EBAY, " Money back guarantee" FRAUD already!
Thanks to AMEX to compensate me for my losses both times!

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All sellers must advertise their return policy within eBay listings. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not received or declared ‘not as described’ by the buyer.


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ebay money guarantee back

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All sellers must advertise their return policy within eBay listings. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not received or declared ‘not as described’ by the buyer.


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For the complete details, see the eBay Money Back Guarantee policy. Do I need a PayPal account to make an eBay Money Back Guarantee request? No. eBay Money Back Guarantee covers other electronic payment methods as well, when they are used in eBay Checkout, including ProPay, Skrill, Bill Me Later, credit card, and debit card.


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'I've had a horrendous experience with eBay's Money Back Guarantee' - Telegraph
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Top 5 eBay Buyer Scams & How to Avoid Them - eBay Advice Part 1

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Protection you need, peace of mind you deserve. Keeping your financial information secure is absolutely essential when buying online. Whether it's ecommerce, sending money or buying with debit and credit cards online, trust PayPal to help keep your transactions secure.


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WARNING ALL EBAY SELLERS! BEWARE OF THE BUYERS MONEY BACK GUARANTEE!

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One thing I want to get is a Halo reach legendary edition with it's downloadable codes (let's not talk about the item, just keep it about eBay) included, and if I didnt receive such codes, would the money back guarantee support that? I am inexperienced with eBay, so I don't know how anything return like would work.


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We are happy to bring you the full details—everything you need to know about eBay Money Back Guarantee—with plenty of time left to adjust.
Remember, these changes only impact transactions when something doesn't go quite right, and for most sellers, that doesn't happen too often.
Below we have compiled a list of questions ebay money guarantee back answers that sellers have asked over the last several weeks to clarify how eBay Money Back Guarantee will affect sellers.
Buyers won't be able to open a claim through eBay Money Back Guarantee until the after-sale experience is launched in November.
Given the complexity and size of the change, it will ebay money guarantee back several weeks to be released across the site.
Everyone will have access to the new experience from mid-November 2014.
The eBay Money Back Guarantee protects buyers in case they don't receive their item, or if the item is not as described in the listing.
Buyers can open a request with eBay Money Back Guarantee up to 30 days after the actual or latest estimated delivery date.
Yes, eBay Money Back Guarantee will be available in English and French.
Items purchased prior to October 1, 2014, but delivered after October 1, 2014, will not be eligible for app back android money under eBay Money Back Guarantee.
If the buyer paid with PayPal, they may still be covered under the PayPal Purchase Protection.
If a buyer tries to open a claim on a different eBay site than the one where the item was purchased, the buyer will be redirected to the site where the purchase was made.
Yes, ebay money back guarantee can choose to go through either PayPal Purchase Protection or eBay Money Back Guarantee to resolve a claim.
After selecting which resolution process to use, a buyer can only use that process to settle the transaction issue.
Additionally, the claim deadline for PayPal Purchase Protection will be extended to 180 days, giving buyers more time to file a claim.
It is up to the buyer to initiate a request when they feel the item is not as described in the listing.
If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help.
If asked to step in and help, we review the item description and any other information about the item that the buyer and seller provide.
If we can't determine that the item matches the listing description, if the seller has already offered a return, or the seller's stated return window and policy applies, we may ask the buyer to return the item to the seller.
Sellers are only responsible for the return shipping costs if they have stated a free return shipping policy in their ebay money guarantee back, or if the item doesn't match the item description and a buyer opens a case against the seller.
When a buyer receives a refund under eBay Money Back Guarantee, sellers will be required to reimburse eBay, unless they can provide proof that the item was delivered or was as get my back app store in the listing.
This reimbursement will be debited from the seller's PayPal account or charged to the seller's monthly selling invoice.
Providing return labels is a great practice to continue not only to give your buyers peace of mind, but also to make it easy for buyers to return items to you.
We recommend the buyer uses the shipping carrier and service preferred by the seller.
If the buyer is unable to come to an agreement with the seller, or if the seller is unreachable, the buyer decides which shipping carrier and service to use for return purchases, unless a return shipping label was provided by the seller.
Although there is no maximum limit on return shipping ebay money guarantee back, a seller will only be held responsible for the actual return shipping costs paid by the buyer, unless they have provided a return shipping label to the buyer.
Sellers are encouraged to guide buyers to preferred shipping carriers and services when returning purchases.
If the seller believes the buyer has chosen a shipping service that is too expensive, the seller can ask eBay to step in.
No, sellers still have the choice of whether or not to offer returns through the returns policy.
If a seller has chosen not to offer returns and a buyer requests a return because they changed their mind, sellers can simply decline the request.
However, if a buyer received an item that was not as described in the listing and the buyer opens a case against the seller, the buyer has the right to return it for a full refund.
Sellers have the option to offer a replacement, or a full or partial refund without requiring a return.
Sellers can also set rules about returns.
Or sellers might want buyers to keep the item when it comes ebay money guarantee back a certain category.
Sellers can also set a rule to tell buyers where to ship an item back to in the case of returns.
Note: If you're selling internationally, any requests and cases for transactions with buyers from sites that already have eBay Money Back Guarantee such as eBay.
No, hassle-free returns is a process only available on eBay.
A hassle-free return is only eligible on domestic returns in the US.
Learn more about the on ebay money guarantee back />For Canadian buyers, the offers a refund program for duty and tax paid on imported items that are returned to the original seller.
If an item shipped via the Global Shipping Program is not as described and needs to be returned, the full price of the item will be refunded to ebay money guarantee back buyer, including all shipping and import ebay money guarantee back />However, if the buyer wants to return the item due to remorse, the seller's return policy in the listing will be what applies.
Sellers are only responsible for refunding the original item price plus the domestic shipping cost when using the Global Shipping Program.
A newly enhanced makes it easier for you to report issues with buyers.
We take action to protect you, including removing any negative or neutral Feedback or low detailed seller ratings that are in violation of eBay policy.

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Conditions and exclusions apply, so for all the details of how the eBay Money Back guarantee works, please see our full policy guidelines below.
Frequently Asked Questions When does eBay Money Back Guarantee apply?
In most cases, you'll be covered by eBay Money Back Guarantee, but exclusions apply.
Please see our full policy guidelines below.
Which payment methods are eligible for eBay Money Back Guarantee?
Your transaction's only protected by eBay Money Back Guarantee if you paid via eBay checkout or an eBay invoice, using an eligible payment method.
PayPal payments outside of eBay, bank transfers, cheques and cash are some of the payment methods that are not eligible.
Other exclusions apply based on categories and delivery conditions — please see our full policy guidelines below.
What happens if the seller doesn't respond or won't give me a refund?
Under eBay Money Back Guarantee, the seller usually has 3 business days to ebay money guarantee back and offer a resolution to your issue.
If you can't come to an agreement, you can ask us to step in and help.
We'll review the details of your case and make a decision within 48 hours.
If I refund a buyer, get my money back app store I get a credit for my final value fee?
In most cases, if you issue a full refund to the buyer before we're asked to step in, we'll credit your final value fee.
Insertion fees and other eBay fees aren't refunded, though.
You can find more information in our policy below.
About eBay Money Back Guarantee Most eBay sales go smoothly, but article source there's a problem with a purchase, the eBay Money Back Guarantee assists buyers to receive the item they ordered or get their money back.
Most transactions on eBay.
The seller should address the buyer's concern and provide updates on the delivery of the item, tracking information, or a.
If the buyer doesn't receive a response from the seller or isn't happy with their response, the buyer can ask us to step in and help.
If asked to step in, we review the information provided by the buyer and seller for evidence of successful on-time delivery to the buyer.
If we determine that the item wasn't successfully delivered, the buyer will be the full cost of the item and original postage via PayPal or as otherwise agreed.
The seller will be required to reimburse us for the amount unless the seller can provide compelling reasons as to why the seller should not cover the costs.
It is up to the seller to ensure that items are correctly listed and packed appropriately to avoid damage to the item in transit.
Generally, the buyer is responsible for accepting the item when it arrives.
If the buyer refuses delivery, their claim is not eligible for eBay Money Back Guarantee.
The buyer is responsible for paying any customs and duty fees for international postage.
If https://bonus-casino-money.website/back/http-pages-ebay-com-help-policies-money-back-guarantee-html.html buyer receives an item that doesn't significantly match the way it was described in the listing, the buyer needs to request back money games change return.
The seller should address the buyer's concern and offer a solution such as having the item returned for a replacement or.
In some circumstances, eBay may also automatically accept a return request on a seller's behalf and require the buyer to return the item to the seller.
If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help.
Sellers can also ask us to step in and help if they disagree that the item doesn't significantly match the listing.
If asked to step in, we review the item listing, photos of the item, if provided by the buyer or seller, and any other information about the item that the buyer and seller provide.
If we can't determine that the item matches the listing, the seller has already offered a return, or the seller's stated return window and policy applies, we require the buyer to return the item to the seller, if they didn't do so already.
After read more that the item was returned to the seller, we will the full cost of the item and original postage to the buyer.
When the buyer arranges delivery or picks up the item, we may not refund the cost of original postage or pickup.
If the seller hasn't facilitated the return — for example by providing a return postage label — we may also charge the seller any reasonable return postage costs.
We require the seller to reimburse us for the full refund amount.
Return postage costs will be added to the seller's invoice separately if an eBay return label was used.
Find out more about.
When an item isn't returned In some instances, we may not require that an item be returned to the seller.
Alternatively, with the buyer's ebay money guarantee back, we may give a partial refund if an item was significantly not as described.
When we give the buyer a partial refund, we don't ask them to return the item.
We may require the seller to reimburse us for the partial refund.
Counterfeit items If a buyer suspects that an item is counterfeit and there are strong indicators that this is true for example: third-party authentication, or a statutory declaration by the buyerwe don't require the buyer to return the ebay money guarantee back to the seller.
The buyer agrees to ensure the proper disposal of the item and may not sell it on eBay or elsewhere.
We refund the buyer for the full cost of the item and original postage, and the seller reimburses us for the refund.
If the seller does not respond or offer a solution, the buyer can ask us to step in and help.
If the seller does not respond or offer a solution, the buyer can ask us to step in and help.
Note that in some circumstances, eBay may accept the return automatically on the seller's behalf.
If the seller offers a replacement and the buyer doesn't post the original item back within 30 days of the buyer starting the return, we charge the buyer for the replacement.
The seller will be required to reimburse us for such refunds.
Latest estimated delivery date When we have no information about the actual delivery date, we use the latest estimated delivery date.
When we have no information about the estimated delivery date, we consider the latest estimated delivery date to be 7 days from the payment date for transactions between a buyer and seller in the same country, and 30 days from the payment date for buyers and sellers in different countries.
Extended timelines for eBay Money Back Guarantee coverage In some situations, ebay money guarantee back may extend the period of time in which a buyer is eligible for the eBay Money Back Guarantee.
This lets us consider the buyer's location, the postage service used, the seller's extended return window, holidays, delays due to weather, national emergencies, labour strikes, governmental acts, fraud, and other circumstances.
When we extend a timeline for eBay Money Back Guarantee coverage, if the seller is responsible for requests opened during the extended timeline, we may make an.
Buyers and sellers can appeal by providing appropriate documentation within 30 days from when we make a decision about a transaction issue.
If the buyer successfully appeals, we have the right to seek reimbursement from the ebay money guarantee back />We refund buyers via PayPal or as otherwise agreed.
If a buyer doesn't wish to receive their refund into a PayPal account, we ask the buyer to contact Customer Support to discuss refund options.
We may also provide refunds by coupon redeemable for purchases on eBay.
Seller funds When a buyer asks us to step in and help, a seller's funds may be held or set aside by PayPal, as outlined in the.
The seller is required to have a valid payment method on file.
The cost of return postage for an item that is not as described is the seller's responsibility.
You can find details about reimbursements in our.
Seller fees If a seller issues a buyer a full refund before we're asked to step in and help, we credit the seller's final value fee.
Insertion fees and other eBay fees aren't refunded.
Buyers can't use more than one resolution method to get a refund.
After selecting a resolution more info eBay Money Back Guarantee, PayPal Buyer Protection or requesting a chargeback from their payment provider a buyer is required to use only that process to resolve the transaction issue.
If a buyer files a PayPal Buyer Protection dispute, the buyer can't open an eBay Money Back Guarantee request for the same transaction.
If a buyer files a chargeback, any requests opened through eBay Money Back Guarantee for the same transaction are immediately closed.
If a seller loses a chargeback after they reimburse eBay or the buyer, they can appeal ebay money guarantee back eBay decision by providing evidence of the lost chargeback.
Buyers who file fraudulent claims are subject to consequences outlined in the Abusing eBay section of the.
In addition, we reserve the right to indefinitely suspend the buyer's coverage under the eBay Money Back Guarantee.
This includes situations in which a seller is suspended for fraudulent activity.

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I logged in to E-bay.ca to buy an item. When I phoned customer service (1-866-278-1053) about 45 days money back guarantee for an item. that I


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eBay Money Back Guarantee details
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eBay Money Back Guarantee policy
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Don't give in to fraudulent return requests..eBay money back guarantee and managed returns abuse!

TT6335644
Bonus:
Free Spins
Players:
All
WR:
60 xB
Max cash out:
$ 500

Here’s how to get your money back. Go to My eBay. If your item hasn’t arrived or isn’t as described, go to My eBay, find the item in your purchase history, and select return or item not received within 30 days of delivery.


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eBay Money Back Guarantee policy
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Ebay Money Back Guarantee!?????????!!!!!!! - The eBay Community
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Top 5 eBay Buyer Scams & How to Avoid Them - eBay Advice Part 1